BeyondIT

AI Customer Engagement That Works for Your Business

Purpose-built Botpress implementations for local service providers and eCommerce brands. 24/7 customer support, lead capture, and process automation that deliver measurable ROI.

70%
Reduction in customer inquiry handling time
2-6 Months
Typical payback period

The AI Implementation Gap

Despite strong market awareness, SMBs face significant barriers to AI adoption

Awareness-Action Gap

78% of SMBs use AI tools, yet 82% don't believe AI applies to their specific business

Resource Constraints

Most SMBs lack in-house technical resources to deploy and maintain AI solutions independently

Implementation Expertise Shortage

No accessible implementation partners exclusively focused on SMB-scale delivery

Beyond IT's Positioning

We fill this gap by providing end-to-end Botpress implementation services specifically designed for SMB business models, budgets, and technical capabilities.

AI Agents That Deliver Measurable Results

Three core use cases designed to solve your biggest customer engagement challenges

24/7 Customer Support Automation
Reduce support costs, improve satisfaction

Problem:

Customers contact businesses outside business hours; support inquiries consume significant staff time

Solution:

AI agent handles 70% of routine inquiries, escalates complex issues to humans

Expected ROI:

50-70% reduction in support labor costs

Target Segments:

Local service providers, eCommerce, healthcare

Lead Capture & Qualification
Never miss another opportunity

Problem:

Businesses miss calls and inquiries due to limited availability; unqualified leads consume sales time

Solution:

24/7 lead capture and qualification; pre-scoring prospects for sales team

Expected ROI:

12+ additional qualified leads/month

Real Example:

HVAC company improved from 15 missed calls to +12 jobs captured monthly (+$6,000 monthly revenue)

Process Automation & Workflow Optimization
Free up staff time on routine tasks

Problem:

Repetitive workflows (booking, scheduling, form completion) consume manual effort

Solution:

AI-powered automation of customer workflows, booking systems, and routine inquiries

Expected ROI:

10+ hours weekly staff time freed

Target Segments:

Service-based businesses, eCommerce, healthcare

Choose Your Implementation Path

Transparent pricing for every business size. Value-based pricing anchored to documented ROI.

Essential AI
$5,000 - $8,000
Perfect for businesses starting their AI journey

What's Included:

  • FAQ chatbot deployment (knowledge base integration)
  • Lead capture forms and contact qualification
  • Basic CRM integration
  • Training and comprehensive documentation
  • 30-day post-launch support

Implementation Timeline:

2 weeks

Monthly Support (optional):

$120-$200/month

Most Popular
Advanced AI
$12,000 - $15,000
For businesses with complex processes

Everything in Essential, plus:

  • Advanced natural language processing (NLP)
  • Multi-channel deployment (web, WhatsApp, email, SMS)
  • Complex workflow integrations
  • Custom conversation flow design
  • Sentiment analysis and escalation workflows
  • Multi-language support capabilities

Implementation Timeline:

4-6 weeks

Monthly Support (optional):

$300-$500/month

Enterprise AI
$25,000+
For scaling organizations with custom needs

Everything in Advanced, plus:

  • Full custom development and architecture design
  • Multi-bot ecosystems for different use cases
  • Enterprise-grade integrations (ERP, CRM, analytics)
  • Dedicated ongoing support and account management
  • Advanced analytics and reporting dashboard
  • Priority technical support

Implementation Timeline:

8+ weeks

Monthly Support (optional):

$500-$800+/month

All packages include:

50% deposit | 50% on completion
30-day post-launch support
Training & documentation
10% discount for annual prepayment

From Discovery to Deployment in 4 Weeks

Our proven 4-week implementation process ensures quality delivery and measurable results

1
Week 1: Discovery
Map processes, design flows
  • • Kickoff call with stakeholders
  • • Current process documentation
  • • Technical environment audit
  • • Success metrics definition
2
Weeks 2-3: Build
Develop agent, integrate systems
  • • Agent development & configuration
  • • NLP model training
  • • Integration implementation
  • • QA testing & iteration
3
Week 4: Deploy
Launch, train, support
  • • Production deployment
  • • End user training
  • • Administrator training
  • • Documentation delivery
30
Post-Launch
Optimize & refine
  • • Daily performance monitoring
  • • Weekly check-in calls
  • • Issue resolution
  • • Optimization based on feedback

AI Solutions Built for Your Industry

HVAC, Plumbing, Electrical & Contracting Services
Capture every lead, automate scheduling, reduce overhead

Pain Points:

  • • High call volume with 15-30% missed calls
  • • Lost revenue from after-hours inquiries
  • • Manual scheduling creating conflicts
  • • 10-20 hours weekly on administrative work

Our Solutions:

  • • 24/7 lead capture and emergency inquiry handling
  • • Automated scheduling and booking integration
  • • Seasonal demand spike management
  • • Pre-qualification of service requests

Expected ROI:

+8-15 jobs/month for mid-size companies | Payback: 2-3 months

Why Beyond IT Wins

Seven competitive advantages that set us apart from other agencies and DIY platforms

Deep JavaScript & Technical Expertise

Advanced technical capabilities enabling custom integrations and complex automation that competitors cannot match

SMB Specialization

Exclusive focus on small business needs vs. generalist agencies serving all market segments

Lean Operations

Low overhead enables competitive pricing and rapid delivery timelines

ROI-Obsessed Approach

Client success measured exclusively by documented cost savings or revenue increases

Proven Track Record

Healthcare modernization case study demonstrates enterprise-grade execution capability

Ready to Transform Your Customer Engagement?

Join 15+ SMBs who've increased leads and reduced costs with AI